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Customer Care Manager
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- Customer Care Manager
- Donor (Customer) Care Manager
- A customer-centric mindset with a strong background in customer research and experience design is highly important in this role.
- Partner across the business, with Public Affairs, Training, and others to build awareness of the plasma donation industry at large.
- Minimum 5 years working experience focusing on customer-management roles previously, such as voice of customer, experience design, customer care, customer intelligence, customer loyalty.
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