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Customer Care Group Support Analyst
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Full-time
- Genuine Parts Company (“GPC” or the “Company”), founded in 1928 and based in Atlanta, Georgia, is a leading distributor of automotive and industrial replacement parts and value-added services.
- GPC has approximately 50,000 global employees.
- GPC has two work locations to choose from, Duluth or Atlanta office.
- HDI certified (customer service, support center analyst, or desktop support technician) and ITIL Foundations certification is a plus.
- Experience with knowledge centered support (KCS) principles.
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