Ewing Outdoor Supply

The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow.. Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate). Proven work experience as a Customer Service Associate, Sales Associate, or similar role.. Retirement Plan (401k, IRA)

customer associate

Full Job Description

Ewing Outdoor Supply is looking for a game-changer in a Service Professional in our fast paced Amarillo location. The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.
This position will have some delivery, and definitely warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be provided for you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow.
As a green industry leader for over 100 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it.
If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family.

Responsibilities
Go the extra mile to engage customers
Greet and direct customers
Deliver of materials to jobsite locations
Follow routes and time schedule
Load, unload, prepare, inspect and operate a delivery vehicle
Inform customers about new products and services
Follow DOT regulations and safety standards
Ensure racks are fully stocked
Coordinate with your team to provide excellent customer service (especially during peak times)
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Requirements
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Be able to lift 50-70 pounds
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations
Bonus Points for the Following*
Bilingual (English/Spanish)
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of inventory stocking procedures
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Profit Sharing


We have the 4 C’s that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren’t for you!

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