Wells Fargo

Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers.. Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term to ensure operational excellence and process efficiency.. Lead CSBB branch Business Support team which includes local litigation support, branch inspection intake and branch employee feedback support.. At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

services executive

Consumer & Small Business Banking (CSSB) Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation at scale. The Role The Regional Services Executive is part of the Branch Oversight and Support Group (BOS) within CSBB. This leader has overall responsibility for Regional Services and Support teams including Branch Regional Services, Regional Banking Incident Management and Branch Business Support. Responsibilities Include <ul><li>Lead Regional Services team of 300+ team members that is distributed throughout the country to provide direct support to branches to ensure successful operational excellence and risk management in our branches.</li><li>Hire, coach and mentor team to provide inspections and oversight for the branches.</li><li>Ensure team interprets strengths and opportunities for the branches in areas of operational excellence and risk management based on multiple data points.</li><li>Ensure team provides support, guidance, consultation and mentorship to local branch leadership to improve their operational excellence and risk management performance.</li><li>Provide Incident Management support to the branches in the event of security, health or other significant incidents that require coordinated response.</li><li>Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term to ensure operational excellence and process efficiency.</li><li>Lead Regional Services Support of branch issues management and monitoring programs.</li><li>Ensure teams support key branch initiatives and objectives and effectively collaborate with branch leadership to achieve desired results. </li><li>Lead CSBB branch Business Support team which includes local litigation support, branch inspection intake and branch employee feedback support. </li></ul>The Candidate This candidate must be an exceptional leader in terms of character, competency and commitment. The leader must have a track record of having established or grown a business in a responsible way. The leader is able to translate a strategy into execution, attract and retain the talent required, build an engaged organization, grow customer satisfaction and be able to work effectively across many functions, groups and lines of defense. Required Qualifications <ul><li>8+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.</li><li>4+ years of management experience </li></ul>Desired Qualifications <ul><li>Expert communication, partnership, and consultation with senior and executive partners in the line of business and across CSBB.</li><li>This leader is required to act with independence and autonomy to drive direct team as well as influence cross functionally to achieve business results within established timelines.</li><li>This leader must have strong skills in collaboration, leadership, influence, and championing change. </li></ul>The executive will support CSBB National branch network which will require up to 50% travel. Open to other Wells Fargo locations Pay Range $173,300.00 - $359,900.00 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees. <ul><li>401(k) Plan</li><li>Paid Time Off</li><li>Parental Leave</li><li>Critical Caregiving Leave</li><li>Discounts and Savings</li><li>Health Benefits</li><li>Commuter Benefits</li><li>Tuition Reimbursement</li><li>Scholarships for dependent children</li><li>Adoption Reimbursement </li></ul>Posting End Date: 11 Apr 2024 <ul><li> Job posting may come down early due to volume of applicants. </li></ul>We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Reference Number R-353254-4

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