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COO - Senior Lead Analytics Consultant
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Full-time
- Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry.
- We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry.
- Compile and organize datasets to enable analytics, report building and ‘story telling’ of customer experience through the complaint handling processes
- Develop hypotheses regarding trends and drivers of customer feedback; execute analytical process to support/disprove and organize output into a concise and effective presentation narrative with appropriate detail and visualizations
- Lead analytical projects with solid organization and clear communication of objectives, tasks/path deliverables and timelines
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