Chesapeake Hospitality

The beautiful newly renovated, 11-story Sheraton Detroit Metro Airport Hotel is conveniently located within minutes of the Detroit Metro Airport and just 15 minutes from the revitalized downtown Detroit.. feet of function space, a restaurant/lounge, indoor heated pool, a hot tub and a state-of-the-art Sheraton Fitness Center.. Chesapeake Hospitality currently manages multiple hotels within the United States with IHG, Hilton, Marriott/Starwood and numerous independent hotels.. The Convention Services Manager is responsible for liaising between the hotel sales, the clients and operations departments to plan and execute successful events to meet/exceed revenue/profit goals and creating repeat business.. 2+ years of experience in a catering sales or convention services position.

convention services manager

The Hotel The beautiful newly renovated, 11-story Sheraton Detroit Metro Airport Hotel is conveniently located within minutes of the Detroit Metro Airport and just 15 minutes from the revitalized downtown Detroit. The hotel has 359 rooms, approximately 14,000 sq. feet of function space, a restaurant/lounge, indoor heated pool, a hot tub and a state-of-the-art Sheraton Fitness Center. Chesapeake Hospitality The hotel is managed by Chesapeake Hospitality a growing, award-winning company with systems and processes in place to support all our associates. Chesapeake Hospitality currently manages multiple hotels within the United States with IHG, Hilton, Marriott/Starwood and numerous independent hotels. Our culture is guided by our strong values of Honesty, Integrity, and Humility which have remained true for more than five decades since the company's founding in 1957. At Chesapeake Hospitality, Our Core Principles are Honesty, Integrity, and Humility and our culture of "Experience What's Possible" provides opportunities to grow your hospitality career. The Convention Services Manager is responsible for liaising between the hotel sales, the clients and operations departments to plan and execute successful events to meet/exceed revenue/profit goals and creating repeat business. Responsibilities Include, But Are Not Limited To <ul><li>Confirm and coordinate all aspects of events to include but not limited to food & beverage requirements, timing of events, room set-ups, amenities, audio visual requirements, complete rooming list, type of check in and check out, billing instructions, telephone and internet requirements, entertainment, décor etc. </li><li>Anticipate and efficiently respond to client issues, comments and problems to ensure a quality experience and enhance future sales prospects.</li><li>Ensure Banquet Event Orders (BEOs) are accurate and provide all relevant information to departments giving them ample time to plan and execute.</li><li>Coordinate and communicate with Sales, Front Office, Catering and Reservations in order to monitor guest room blocks and special reservation needs as outlined in the BEO.</li><li>Holds regular meetings with F&B/Banquet department to review BEOs, upcoming events and other updates as needed.</li><li>Plan and conduct pre and post-convention meetings with clients and respective departments.</li><li>Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments.</li><li>2+ years of experience in a catering sales or convention services position.</li><li>Advanced proficiency in the use of Sales, Point of Sales and Property Management Systems as well as Microsoft Word and Excel.</li><li>Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented manner.</li><li>Exceptional communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests. </li></ul>Full-time Benefits We offer competitive wages and benefits that include <ul><li>Medical, Dental & Vision Insurance</li><li>Flexible Spending Account</li><li>401k retirement plan</li><li>Long-Term & Short-Term Disability Insurance</li><li>Life Insurance</li><li>Tuition Reimbursement</li><li>Paid Time Off</li><li>Holiday Pay</li><li>Discount travel program</li><li>Growth opportunity in an evolving organization, and much more. </li></ul>Career opportunities are endless with Chesapeake Hospitality! With 30+ hotels and restaurants, we welcome the opportunity to develop, grow, promote, and transfer any of our associates to the career they want. SALES & MARKETING CAREERSales and Catering CoordinatorSales and Reservations CoordinatortoSales ManagerConvention Services ManagerEvent Meetings ManagerCatering Sales ManagertoDirector of Sales / Director of CateringtoGeneral Manager / Assistant General ManagertoCorporate Sales & Marketing Or cross-train to any other department or position! Applicants must be authorized to work in the United States. Candidates who are offered a position must undergo a background check and drug screening. COVID-19 We are committed to the health and safety of our associates and guests, and we adhere to CDC guidelines as well as state and local laws. EEO/ADA Statement Chesapeake Hospitality is an equal employment opportunity employer, and all employment decisions are based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law. We comply with the law regarding reasonable accommodation for employees who qualify for accommodation. If you need an accommodation to complete an application, please contact the Human Resources office of the hotel/restaurant to which you are applying.

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