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Consumer Loan Servicing Specialist
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- Reports to: SUP – CONSUMER LOAN SERVICING
- As a consumer loan servicing specialist, you will provide a seamless experience for our members in managing their loans, while supporting leadership with department level initiatives and testing.
- This position requires an advanced understanding of loan servicing operations, analytical skills, and the ability to collaborate with cross-functional teams.
- Support team in processing requests submitted through the Consumer Loan Servicing queues, email inboxes, faxes and by mail.
- Advanced servicing of equity loans including ensuring proper closing, title research and release resolutions, fixed rate segment servicing, including letter quality controls and general oversight of demand payoff processing.
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