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Consumer Care Representative (Collections Specialist / Customer Service)
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Starting at $17.2 an hour
- The Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor.
- Under close supervision and using the specific scripts and procedures, the position may conduct follow-up communications with the debtors and employers regarding wage garnishment or rehabilitation programs.
- Skip-tracing debtors to locate current residence and employment information.
- Information and Physical Security is the responsibility of every employee.
- The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility.
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