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Concierge Representative
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- The primary function of the concierge customer service advisor is to coordinate repairs, communicate with customers, and act as a concierge between fleets and repair facilities.
- Monitors Company compliance with Concierge Program objectives, including time critical functions.
- Work directly with and assist each Corporate Service Director and District Service Manager as needed.
- Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer.
- Must have a working knowledge of all heavy truck repair methods.
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