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Concierge
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- International design is overlaid with local art, design, culture, sports & education, creating experiential living with wide-ranging appeal.
- Responsible for providing resident services & peace of mind security, along with property preparedness & sales support.
- Provide the residents with personalized time saving services such as Restaurant Recommendations, ordering a taxi/Uber/Lyft, Sports and Event Tickets and Recommendations, Dry Cleaning Services, Pet Care Services, Package and Grocery Delivery, and Service Requests, Receival and Follow Up. This also includes managing the Local Business-to-Business network of contacts to support these services and providing discounts and referrals for our Concierge binder/mini concierge book and move in gift.
- The Concierge provides property management support to aid in property preparedness; this may include Package Management, Opening and Closing the Common Amenity Areas, managing vehicle traffic at the building entrance and loading dock areas, Managing the move in elevator, and loading dock schedule, Entrance and front lobby management and housekeeping duties.
- Achieve 70% for TPA (TPA is a screening service that rates our Sales phone call to ensure the required questions are asked).
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