Upvote
Downvote
Complaints Coordinator
Share Job
- Suggest Revision
- The ideal candidate is detail-oriented, enjoys customer service, and has experience with data/order entry.
- This is a full-time temporary role in Waltham, MA. Responsibilities: · Responsible for Global intake of complaints, both internal and external, into SalesForce.com as well as RMA & replacement order entry in SAP as required.
- Provide support as the first point of contact for the complaints process, acknowledging complaints in a timely manner.
- Manage complaint intake escalations and triage to the appropriate departments in accordance with Company Policies and Procedures.
- Provide continued internal and external outreach to drive complaint closures.
Active Job
Updated TodaySimilar Job
Relevance
Active