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Community Care Worker III (CT)
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- Performs complex task for the Interest List Management (ILM) Unit. Work involves intake processes, service coordination activities, complex complaint resolution, providing consultation and technical assistance, facilitation, extensive coordination and problem solving related to Medicaid waiver programs.
- Work requires adherence to contracts, policies, procedures and guidelines to ensure consistency with HHSC program requirements, identifying recurring issues within the programs and notifying management with recommendations for improvement.
- Maintains, monitors, and performs data entry in the Community Services Interest List (CSIL) system and the HHS Enterprise Administrative Report and Tracking System (HEART).
- Experience or knowledge of Health and Human Services waiver services and/or experience with children or adults with disabilities.
- The offered salary will be determined in accordance with budgetary limits and requirements of HHSC.
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