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Communications Specialist / Dispatcher
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- Under the general supervision of the Administrative Services Division, this position is responsible for processing emergency, urgent and non-emergency calls for police services and other emergency services.
- Receives emergency and non-emergency service calls from the public requesting law enforcement or other emergency services; determines nature, location and priority of emergency; and dispatches officers as necessary.
- Maintains contact with all officers on assignment using a two-way radio; tracks status and location of officers and other civilian employees; provides timely and accurate directions to officers responding to emergency calls.
- Monitors, receives, disseminates and transmits information for the Police department via a computer, teletype machine, email, fax, phone, or other available, acceptable method.
- Uses telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement, emergency medical and fire agencies.
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