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Collections Representative
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Full-time
- The regular work shift is 10-6:30 ET. Looking for customer service and dialer experience.
- Collection efforts frequently require a high level of persuasiveness and assertiveness, coupled with sensitivity and diplomacy.
- Collection efforts must be managed in a professional manner in order to maintain positive customer relationship and minimize bad debt exposure.
- Responsible for all customers contacted by the dialer requesting to speak to a live person.
- Handles billing questions and functions including but not limited to; Statement of Accounts, processing checks, processing credit card and auto pay payments, and account maintenance/cleanups.
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