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Collections Customer Service Specialist
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Full-time
- Collections Customer Service Specialists are responsible for managing phone correspondence to customers and third parties, processing payment transactions and coordinating file maintenance to aid in account resolution.
- Contact customers via outbound phone calls to initiate collections process and/or secure information
- Take in-bound calls to process payment information and/or establish reoccurring payment plans in our case management system
- Language/Communication/Interpersonal: Ability to read, write and speak fluent English.
- Basic computer skills, ability to use a keyboard and calculator.
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