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Collections Agent - Partially Remote
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Part-time
Remote
- 9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144
- This is a hybrid work arrangement after 90 days and successful performance in role.
- Educate customers regarding their account, finance charges accruals, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
- Empathy with our customers, and transparency in every interaction are vital to your success.
- From dealing with complex customer issues to posting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position.
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