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Client Service Representative
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$21 an hour
- Tekberry is looking for a highly qualified and motivated Client Services Professional to work on-site with our client, a top-tier global automotive businesses company.
- Benefits as a Tekberry Temp: Paid Bi-weekly, Healthcare (employer contribution), Dental & Vision Job Description: The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Success in this position requires that the CSR is able to work independently with little to no supervision to provide immediate availability, be professional, provide documentation within our systems and be knowledgeable of Manheim’s products and services.
- This empowerment requires the CSR to be confident in both the knowledge of the business as well as Manheim’s product offerings.
- General Responsibilities: The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
- Maintaining relationships with existing customers includes problem solving by the CSR, by consulting with dealers and educating them about Manheim and ancillary partners.
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