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Client Performance Representative
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$36,100 - $51,480 a year
Full-time
- At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.
- They deal directly with internal and external customers by telephone, electronically or face to face.
- Associate Support members respond to requests for customer support, logging problems, generating trouble tickets, diagnosing and resolving problems, and if necessary, escalating the problem to the appropriate level of expertise.
- Creates and updates documented resolution, job aids, or help desk procedures to a knowledge base
- Demonstrated working knowledge of basic hardware and software products and problem solving/ diagnostic skills
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