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Client And Member Support Associate
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- The ASPCA Client and Member Support team is seeking a friendly, engaging, reliable, and people-savvy individual who wants to make a difference in the world.
- The Client and Member Support Associate will have excellent customer service and communication skills and will work within two primary areas: 1) Effectively and professionally communicating with pet owners and veterinary professionals to schedule services, assess and report on animal health and well-being, and keep accurate case records to assist with ASPCA mission-focused work involving at-risk animals, surrender prevention, and anti-cruelty intervention.
- Assist in the daily operations of all logistical areas of Client Services by maintaining knowledge of ASPCA program areas and assisting callers with information and services to provide targeted support
- Shifts are subject to change in the sole discretion of the ASPCA.
- This position is based out of the ASPCA Midwest Office in Champaign, IL and requires all shifts to be worked from in this office.
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