Upvote
Downvote
Clerk - Arbitration
Share Job
- Suggest Revision
Full-time
- The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Success in this position requires that the CSR is able to work independently with little to no supervision to provide immediate availability, be professional, provide documentation within our systems and be knowledgeable of Manheim’s products and services.
- The CSR is empowered to make decisions that will eliminate impedance for our customers to buy cars.
- This empowerment requires the CSR to be confident in both the knowledge of the business as well as Manheim’s product offerings.
- The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
- Maintaining relationships with existing customers includes problem solving by the CSR, by consulting with dealers and educating them about Manheim and ancillary partners.
Active Job
Updated 2 days agoSimilar Job
Relevance
Active