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- Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.
- Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
- Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
- Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
- Comply with SOP methods in regard to guest checks and server banking procedures.
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