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Case Management Analyst - Journeyman with Security Clearance
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Full-time
- Cayuse focuses on federal markets and missions and is an SBA tribal 8(a) certified company.
- Our clients include DHS, DHA, DoS, USMC, US Army, HHS/Indian Health Service, Department of Interior, Bureau of Indian Affairs, Bureau of Indian Education, among many more.
- Primary Focus The Case Management Branch is the business owner for CISA's incident report case management and workflows, and is responsible for the overarching process of ingesting, triaging, assigning, tracking, and closing incidents reported to CISA. The branch assigns cases to CISA components to work with affected entities and resolve the incidents.
- The branch conducts Quality Assurance and Quality Control on cases and the case management process while supporting activities to maintain and improve CISA's case management processes, workflows, and incident reporting.
- The Case Management Branch manages the program and processes to obtain incident reports from covered entities that do not report covered cyber incidents or ransom payments to CISA. The Case Management Brach also receives, processes, and tracks requests for information (RFI) and requests for service (RFS) to CISA Central.
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