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Card Services Representative II
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$84,900 a year
Full-time
- Requires a working knowledge and daily use of card applications including Fiserv, Card Wizard, Visa Resolve Online, Symitar, ampliFI, Visa DPS, Monarch and First Disputes.
- Participates in projects, such as mergers, conversions, RPA, while also identifying and implementing operational efficiencies and member facing enhancements.
- Posts adjustments to the Fiserv and Symitar systems.
- Maintains a working knowledge of several systems including: Symitar, Genesys, OnBase, Fiserv, Visa Resolve Online, Visa DPS, ampliFI, Card Wizard, Monarh, First Disputes, and other internal system applications as required.
- Performs quality assurance and reviews, researches and implements process improvements and efficiencies, including but not limited to, Robot Process Automation (RPA).
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