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Call Center Representative
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Full-time
- The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous demeanor.
- Ensure that customers understand product information, and be able to provide additional information to customers as needed.
- Communicate effectively with individuals/teams in the department to ensure high quality and timely expedition of customer requests.
- Maintain call center database by entering information.
- Follow up with customers to collect fees for tool replacement.
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