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Call Center Agent
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Full-time
- Job DescriptionJob DescriptionJob Overview:As a Call Center Agent, you will be responsible for handling inbound and outbound calls from customers in a professional and efficient manner.
- This is not a remote, work from home, or hybrid role.
- Applicant must be able and willing to work ONE of the following shifts: Option 1: Work Days: Sunday - Thursday Days Off: Friday - Saturday Option 2: Work Days: Tuesday - Saturday Days Off: Sunday - MondayMay require evening, weekend, or holiday shifts based on business needs.
- Responsibilities:Inbound Calls: Handle incoming calls from customers regarding service requests and technical issues.
- Appointment Scheduling: Coordinate with customers and Dispatcher to schedule service appointments, ensuring efficient allocation of resources and timely resolution of issues.
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