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Business Operations Specialist
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$65,000 - $110,000 a year
Full-time
- Working with production teams as well as back-office teams, such as Surplus Lines Tax, Premium Accounting, Quality Control, RSUM & Central Processing, you will be responsible for analyzing data, identifying gaps, tracking/trending issues, and communicating root causes to improve processes.
- Building or maintaining strong relationships with BSS stakeholders to support adoption, or information sharing of changes required by a project or initiative.
- Having the written and oral abilities to present ROI statements for BSS change requests, including scope, severity, level of effort.
- Creating stories in JIRA, track notes and plans in confluence and manages cards in Trello board
- Projects and assignments can often include Surplus Line Tax, Premium Accounting, RT/RSUM, SOX/ Quality Control & Central Processing, and Compliance process improvements.
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