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Business Analyst
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Full-time
- The Business Analyst role requires an experienced, skilled, and highly motivated individual to drive innovative infrastructure solutions on a federal government contract through directly supporting, researching, planning, and facilitating the implementation of scalable infrastructure solutions in on-premises and/or cloud environments that are highly available, reliable, and resilient.
- As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers.
- The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.
- Excellent business analysis skills, including elicitation through survey and interview, meeting facilitation, assessment, and analysis of processes/procedures, capturing requirements (in all categories), process mapping, feasibility and viability of solution options, analysis of alternatives (AOAs), SLA (Service Level Agreements) and Key Performance Indicators (KPI) metrics development.
- Engage with Customers, Subject Matter Experts (SME’s), Product Owners and other stakeholders to document business processes effectively and elicit requirements for infrastructure solutions including cloud, AI/RPA, machine learning, ServiceNow, and other modernization efforts.
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