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Business Analyst
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- The Senior Business Systems Analyst collaborates with the Technical Product Manager and various business units to document and implement operational improvements.
- Partner with Business Users and Production Support to address daily issues.
- Assist the Technical Project Manager in identifying opportunities for improving business processes through information systems or non-system changes.
- Act as a liaison between departmental end-users, technical analysts, IT analysts, consultants, and others in the analysis, design, configuration, testing, and maintenance of case management systems.
- Up to 5 years of related experience and/or training required, with preferred experience in residential loan servicing and product management, particularly in default loan servicing.
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