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Business Analyst 2 - Technology
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- Business Analyst 2 (ITIL and Change Manager) - Technology
- The Change Manager Business Analyst role will use ITIL methodologies to review, analyze, evaluate, and participate in all Change processes necessary to achieve required goals.
- Core ITSM processes are matured and designed specifically to support our environment.
- Clear understanding of ITIL's best practice for Change Management as well as other core area (Incident, Problem, Knowledge, Request)
- Working knowledge of the Remedy ITSM Platform or other similar ITSM tool
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