Cumberland Farms

Job DescriptionRole Overview:Working closely with the Store Manager you will be required to ensure that products are fresh, tasty and available for our customers ensuring that service delivery is excellent.. You will be involved with food preparation, presentation, cleaning and serving customers.. Ensure compliance with Food Safety and Health & Safety Policies and Procedures. Assist the Store Manager with banking and administration duties. EG-America believes that diversity and inclusion among our team members is critical to our success as a globalcompany, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.”

shift leader

Job DescriptionRole Overview:Working closely with the Store Manager you will be required to ensure that products are fresh, tasty and available for our customers ensuring that service delivery is excellent. You will be involved with food preparation, presentation, cleaning and serving customers. You will be required to supervise colleagues to ensure that they are completing all tasks efficiently and providing impeccable service. In the Store Managers absence you will be responsible for running shifts and making business decisions. Leading and motivating colleagues to achieve goals is imperative to this role.Customer Focus• Love our customers as much as we do and provide an amazing customer service experience• Anticipate our customer needs and be proactive to providing these• Ensure the store looks vibrant, presentable and clean and has a great atmosphere• Be happy, friendly and smile • Always be helpful and approachableGetting the Job Done • Supervise colleagues to ensure that all tasks are being completed in a timely manner and delegate responsibility when needed• Lead, coach and motivate colleagues• Assist in the training and development of new and existing colleagues• Ensure everyone in the team feels welcomed and part of the family• Complete tasks assigned by the Store Manager• Ensure you and the team provide excellent customer service• Upsell on products and promote offers• Report any store or employee issues to the Store Manager• Actively get involved in food preparation• Ensure accurate records are kept in relation to stocks and wastage• Assist the Store Manager with stock control and ordering when required• Assist the Store Manager with deliveries• Ensure waste is removed and waste storage is cleaned regularly so as to protect our food standards• Ensure compliance with Food Safety and Health & Safety Policies and Procedures• Ensure colleagues comply with uniform regulations• Be willing to go the extra mile to support the team• Provide cover at key busy times and when your colleagues may require holidays or be absent from work• Assist the Store Manager with banking and administration duties• While performing the duties of this position, the employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and be able to lift 25lbs – 50lbs but could be more based on the job location.RequirementsQUALIFICATIONS:Must be at least sixteen (16) years of age*Willing to accomplish all restaurant tasksComfortable working in a fast paced environmentAbility to interact productively with co-workers and function well in a team environmentAbility to resolve consumer issues with tactAge may vary depending on state.Additional Info“At EG America, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mentaldisability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. EG-America believes that diversity and inclusion among our team members is critical to our success as a globalcompany, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.”

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