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Brand Ambassador
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- The Brand Ambassador is responsible for creating lasting, positive impressions through authentic meaningful interactions in all aspects of their responsibilities.
- The Mercedes-Benz Manhattan Brand Ambassador must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.
- Act as “mobile” cashier when needed to expedite customer transaction.
- Assist with placing orders for retail requestsAssist with placing orders for parts customers, if necessaryHandle customer requests and ensure proper selection of boutique items are availableTag and maintain accurate and appropriate inventoryAnswer internal/external phone calls transferred from Operator or BDC.Anticipate needs of client and/or identify any possible situation that will adversely affect the customer experience and act in a manner that will remedy the situation.
- Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its employees, or customers.
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