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Branch Support Specialist Customer Service (M - F 8:30am - 5pm)
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- Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.
- Complete outbound calls to patient and referral sources regarding order receipt confirmation, documentation requirements, insurance benefits, patient scheduling, order status and patient Wellness Calls.
- Collaborate with back-office qualification teams to facilitate timely processing of orders.
- Greets and supports walk in customers.
- May assist with coordination of patient Positive Airway Pressure (PAP) classes, including assembly of paperwork instructions and other non-licensed activities as defined by policy.
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