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Booking Coordinator
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$22,816 - $24,336
- Job overview An opportunity has arisen to join the Booking Team within the Central Booking department at Salisbury Foundation Trust, as a band 3 Booking Coordinator.
- The successful candidate will need to be experienced in or be willing to learn how to use multiple IT systems including ERS and Lorenzo and have a good understanding of patient pathways and referral processes.
- To be responsible for managing patients pathways whilst under the care of Salisbury NHS Foundation Trust, starting with new patient referrals received and the subsequent booking of new patient appointments, surgery and / or follow up appointments.
- The coordinators are responsible for the management of the Consultant’s and Nursing outpatient new, follow up and theatre waiting lists ensuring that patients are booked in a timely manner, identifying the need for and organising extra capacity as required and escalating any upcoming capacity issues that cannot be resolved.
- This includes administering the Referral Assessment Services, Appointment Slot Issues and all cancellations and DNA’s through this system as well as through our local patient administration system Lorenzo.
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