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Billing And Collection Specialist
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$20.65 - $32.63 an hour
- The purpose of the position is to perform moderately complex work providing account maintenance and customer service work for processing the billing of water, sewer, reuse, fire, garbage, landfill, and stormwater and/or occupational license accounts.
- researches problems, fixes or moves off cycle; prints the billing register; processes bills; and submits to bill printing company.
- Performs daily utility billing, using an Enterprise Resource System, such as Munis,to document information regarding accounts adjustments, delinquent accounts, daily meter readings, and interfacing with Customer Service personnel.
- Downloads, analyzes and corrects reports, such as kick out reports and meter reading control reports.
- Operates a personal computer to enter, retrieve, review or modify data, utilizing Microsoft Word, Excel, Munis word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions; identifies computer problems and reports to proper department/individual.
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