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Billing Agent
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Full-time
- Position Summary: This position is responsible for driving sales, and a flawless guest experience for Travel Advantage Network (TAN).
- Its primary function is to drive revenue and customer experience targets via inbound and outbound calls.
- Assist clients via inbound/outbound calls daily with collecting maintenance fees in addition to payment arrangements
- Resell the value of the program to educate guests about all facets of their membership and the benefits
- Prepare and maintain accurate up-to-date client records, detailing all account activity through web-based program
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