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Bilingual Product Support Specialist (Monday - Friday 9am - 6pm CST)
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Full-time
- The Product Support Specialis t will provide world class support to our global clients to enhance their overall product and service experience.
- You will be tasked with not just answering questions but using critical thinking and problem-solving skills to go above and beyond to provide the best client experience.
- This role is a hybrid role in Heredia; expectation is currently 1x a week in office.
- Schedule is Monday-Friday, 9am-6pm CST. Remote work location must have high-speed internet access (minimum 25Mbps download & 5Mbps upload speeds).
- Provide product support by assisting customers with simple to moderately complex questions and problems.
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