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Bilingual Customer Service Representative (ERP)
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- Bilingual Customer Service Representative (ERP)
- Respond to all payment service-related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
- Provides the opportunity to earn up to an additional $350 a month contingent upon meeting all metrics after training
- The ability to convey complex information in clear and concise terms to ensure customer understanding.
- Provide calm conflict resolution and problem solving for frustrated customers
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