Nigel Frank International

Company Overview: Our Agriculture and Real Estate Client is looking for a AX/F&O Business Analyst who can provide end-user support and problem-solving for Microsoft D365 and Dynamics AX systems.. Microsoft D365, Dynamics AX end user support and problem solving.. One or more years working with Microsoft D365 Finance and Operations or similar ERP software as a business analyst that provides end user support, documentation, and training.. Brianna Pappas: b.pappas@nigelfrank.com or call: (646)222-6645. Keywords: Business Analyst, Dynamics 365 Finance & Operations, Dynamics AX, ERP, Business Central, SAP, Power BI, SQL (SSRS), Manufacturing, Agriculture, Avalara Avatax integration

business analyst

Company Overview: Our Agriculture and Real Estate Client is looking for a AX/F&O Business Analyst who can provide end-user support and problem-solving for Microsoft D365 and Dynamics AX systems. Responsibilities include analyzing user requirements, documenting business needs, facilitating meetings, providing training, and ensuring effective communication and escalation of issues. Responsibilities and Qualifications: <ul><li> Microsoft D365, Dynamics AX end user support and problem solving.</li><li> Coordinate the investigation of business impacting problems across functional areas to determine/suggest appropriate actions.</li><li> Identifies and recommends solutions to address improvement opportunities.</li><li> Analyze user requirements and provide solutions matching best practices.</li><li> Create Business Requirements Design documents for system improvements and bug fixes.</li><li> Facilitate meetings with users and managers to collect and document users' problems and pain points.</li><li> Provide training to end users and guidance to training library.</li><li> Understand and document business and functional needs as it pertains to the ERP system and its related applications in order to recommend effective solutions.</li><li> Triage, investigate, and/or resolve help desk issues related to the company's business systems and applications.</li><li> Respond to users in a timely manner and provide effective follow up until issue is resolved. Escalate issues as needed.</li><li> Build rapport with all of employees by modeling professionalism, excellence, integrity, and passion.</li><li> Keep current with knowledge and expertise critical for success; attend training sessions, workshops, and other learning opportunities to increase related knowledge and other applicable skills (e.g. documentation, test case development, change management, communication or leadership).</li><li> One or more years working with Microsoft D365 Finance and Operations or similar ERP software as a business analyst that provides end user support, documentation, and training.</li><li> Office and Warehouse environment experience.</li><li> Areas of Study: Business, computer science, information systems, business analysis or equivalent experience </li></ul>Compensation/Benefits: <ul><li> $85k base salary </li></ul>Apply now by sending your CV to with your phone availability: Brianna Pappas: b.pappas@nigelfrank.com or call: (646)222-6645 Nigel Frank International is the global leader in Microsoft Technologies recruitment, advertising more Dynamics jobs than any other agency. Specializing in Microsoft Dynamics recruitment, we offer a wide range of opportunities across North America for both partners and end users. With a focus on Microsoft technologies, we have strong relationships with key employers and provide confidential career advice. Contact us at (646)222-6645 or visit www.nigelfrank.com for more information. Keywords: Business Analyst, Dynamics 365 Finance & Operations, Dynamics AX, ERP, Business Central, SAP, Power BI, SQL (SSRS), Manufacturing, Agriculture, Avalara Avatax integration

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