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Autobody - Estimator
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Full-time
- In addition, the appraiser must handle communications with insurance adjusters and customers throughout the repair process effectively and maintain high levels of customer satisfaction.
- Benefits: Sign-On Bonus Relocation Assistance Available Health Insurance Vision Insurance PTO Paid Training 401(k) Responsibilities: Greet customers promptly and in a timely manner to accurately determine customers’ needs while ensuring a high degree of customer service.
- Informs customers about CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs, and expected delivery date of repair.
- Responsible for achieving 81% (minimum) CSI/NPS (customer service, kept informed, quality of service, and on-time delivery).
- Prior experience as a collision estimator or insurance appraiser.
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