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Authorization Specialist Home Health
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- The Home Health Authorization Specialist is primarily responsible for requesting authorizations from insurance companies on initial and continuation of services for skilled nursing, therapy services, home health aides, infusion therapy, as well as follow-up on the requests.
- Accountable for maintaining quality assurance on the home health intake process including but not limited to patient demographics, medical insurance verification, and authorization.
- Responsible for checking email, HALO's, team messaging system and voicemail to respond to time-sensitive messages from customers, leadership, lower-level management.
- Performs quality assurance on all initial intake referrals upon submitting authorization request to assure there are no date entry errors by the intake specialist.
- Knowledgeable and able to navigate eligibility portals for patient information/authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC.
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