Upvote
Downvote
Associate - Parts Counter Sales
Share Job
- Suggest Revision
Full-time
- This position assists customers in ordering parts and supports the growth of MacAllister Parts Sales, which provides parts to walk and/or call-in heavy equipment and engine customers.
- Representative duties include providing customer service and parts orders assistance to walk and/or call-in customers and the heavy equipment and engine service departments, locating parts and ordering them over the computer, processing all backorders and returns for customers and service department, increasing profits by recognizing potential sales opportunities and capitalizing on them, providing PSSR's and EMC's with sales leads, process credit card orders.
- Maintains a good working relationship with Caterpillar to resolve customer complaints and internal departments, to assure customer satisfaction.
- Process parts warranty claims.
- Knowledge, skills and abilities typically acquired through a high school education or the equivalent with some formal computer training preferred.
Active Job
Updated 4 days agoSimilar Job
Relevance
Active