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Associate Customer Support Engineer
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- MSI develops and sells software for equipment-centric service management.
- MSI Data is looking for an "A" player with a curious mind to join our Customer Support Team. The Associate Customer Support Engineer is a member of the Customer Support team, which plays a key role in customer success.
- This is an entry level role reporting directly to the Director of Customer Experience and the right fit will work alongside other Customer Support Engineers, along with the Customer Success, Project Management and Solutions Consulting teams (Customer Experience Department).
- Service Pro®, named an industry leader three consecutive times by G2 Crowd, is one of the most exciting up-and-coming brands in the field service software marketplace.
- Collaborate closely with members of the Customer Support team, providing ticket, email and phone support directly to customers.
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