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Assistant Manager - Member Center
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- Adheres to all TDECU policies, procedures, and behavioral excellence.
- This is a key position and is intended to convey to members a professional image of TDECU.
- Exercises a business owner mindset by making independent decisions, including but not limited to overrides in consumer lending, check hold decision, and fee waivers.
- Keeps the TDECU Mission, Vision, and Purpose at the top of mind when dealing with challenging situations.
- Responsible for leveling-up feedback that impacts New Promoter Score and implementing tools and programs that implement NPS.
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