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Assistant General Manager - Studio City
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Full-time
- The Assistant General Manager (AGM) position is responsible for providing operational, administrative and leadership support under the direction of the General Manager (GM).
- They do this by running the floor, leading the Scoopers and Shift Leads, directing daily operations within the shop and completing administrative responsibilities in the back of house (BOH).
- Process cash daily, maintain balanced change banks, coaches accurate cash handling with Shift Leads.
- Tasting/sampling a scoop of ice cream daily (including, when possible, different flavors of ice cream, including flavors that might not be the Team Member’s personal preference), in order to be able to better communicate to customers why they might enjoy each flavor.
- Audit invoice and put away orders of ice cream in the walk-in freezer.
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