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Assistant Front Office Manager - OEM
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Full-time
- Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
- Monitor and maintain the front office systems and equipment to ensure their optimum performance.
- Ensure compliance of front office, guest service, and PBX standard operating procedures and policies.
- Must possess thorough knowledge of all front office operations and individual job requirements.
- Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
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