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Application Support Specialist - HYBRID
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Full-time
- Connection has a fantastic opportunity through our Technical Staffing division for an Application Support Specialist in Omaha, NE.
- Provide technical support for applications, specifically, ERP system, using appropriate triaging measures based on company ticketing systems.
- Troubleshoot and research ERP platform issues and document solutions in company knowledge bases.
- Coordinate and escalate complex situations with ERP vendor support or internal technical staff as needed based on SOP’s.
- Create, change, and/or enhance ERP Crystal forms and business reports while working collaboratively with internal technology teams.
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