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Application Engineer
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Full-time
- Grundfos is seeking an experienced Customer Sales Support Center (CSSC) Application Engineer (AE) to join its team.
- The CSSC AE will contribute to a thriving CSSC Back Office team by providing timely and effective technical advice to the incoming inquiries.
- The CSSC Application Engineer will report to the CSSC Manager and will operate daily out of the local facility in Mexico, USA, or Canada in a hybrid function.
- Provide technically advanced support by delivering world class customer service by applying established procedures and guidelines to provide technical quotation, information, advice, and assistance regarding Grundfos´ products and services before, during, and after a transaction to maintain and improve the organization´s customer relationship.
- Ensure customer master data is updated on portfolio of customers under their responsibility.
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