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Analyst SAP CCS Functional 4
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- JOB DESCRIPTION The SAP industry solution for Utilities (IS-U) Functional Analyst provides application support in Customer Care & Services (CCS), Finance & Contract Account (FICA), Device Management, Invoicing, related modules, and other integrated systems.
- Work closely with third -party integration support like Mobile Data Systems (MDS), Outage Management System (OMS), Energy IP, and other related applications to identify updates and gaps.
- Responsible for functional maintenance, configuration, and development support for SAP IS -U Modules, Plant Maintenance, and related integrated systems (Mobile Data System (MDS), Outage Management System (OMS), Geographical Information System (GIS), and AMI Energy IP/UIQ, Logica ARM including table updates, general maintenance, report / query development, and similar activities
- Maintain plant maintenance configuration e.g. work centers, work orders, IDoc processing & corrections.
- Log and track problem and development requests including message handling and dispatching, resolution tracking, and problem escalation (via Cherwell Service Management Software)
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