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Analyst, Order Management
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- Acquire and maintain in-depth knowledge of Client's Digital Media software sales models including Consumer & SMB subscription & license buying programs; box product & digital channel partner ecosystem; enterprise subscription and term licensing programs; multiple volume transactional solution programs including maintenance & support renewals.
- Utilize SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes.
- Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve them during the deal negotiation process.
- Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking/recording using SQL, Excel and Tableau/Power BI report.
- Partner with the department's cross-geo/organizational teams focused on data management, innovation, integration (acquisitions), and enablement, to find opportunities to drive efficiencies through streamlining processes and system improvements.
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