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ALTED - Field Technician 3
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Full-time
- GovCIO is currently hiring for a Customer Support Professional (IT Specialist) to provide desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance.
- Deliver desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance.
- Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentations.
- Install software patches, updates, and upgrades, including remote server and workstation administrations.
- Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance.
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